This 2 day course is designed to strengthen the impact, influencing & communication skills of you or your team to effectively excel in today’s challenging business environment, using NLP techniques.
Benefits include:-
- Improved communication with subordinates, peers and superiors
- Improved influencing and negotiating skills
- Connect and build rapport in groups or with individuals
- Motivational skills for self and others
- Goal setting for achievable outcomes
Course outline
Foundations of NLP
- Definition of NLP
- NLP Communication Model
- NLP Frames
- Presuppositions of NLP
- Conscious vs. Unconscious Mind
Communication – Non Verbal
- Rapport
- Physiology, voice tonality, words (personal & telephone)
- Sensory Acuity
- Matching, Mirroring and Cross-Over Mirroring
- Representational Systems
- Eye Patterns
Communication - verbal
- Language Presuppositions vs. Mind Reading
- Meta Model
Influencing skills
- Chunking
- Intonation Patterns
- Agreement Frame
- NLP Negotiation Model
- Strategy Elicitation
Motivational skills
- Neurological Levels
- NLP Frames
- Goal Setting
Anchoring
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